Refund policy

🧾 Return & Refund Policy

Oleum Crete UAE

At Oleum Crete UAE, we take great pride in the quality and authenticity of our products, which are carefully sourced from Greece and delivered with care across the UAE and beyond. Due to the nature of our items, all sales are final and we do not offer returns, refunds, or exchanges.

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❌ No Returns or Exchanges

Please be advised that we are unable to accept returns or exchanges for any reason, including but not limited to:

• Extra virgin olive oil of any Type

• Seasonal, promotional, or discounted items

We kindly ask you to review your order carefully before completing your purchase.

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📦 Damaged or Incorrect Orders

In rare cases where an item arrives damaged or incorrect, please notify us within 48 hours of delivery. Email us at oleumcreteuae@gmail.com with:

• Your order number

• Clear photographs of the item(s) and packaging

• A short explanation of the issue

We will evaluate the case and provide assistance where appropriate. Claims made after 48 hours of delivery cannot be accepted.

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📌 Important Notice

By placing an order on our website, you confirm that you have read, understood, and agreed to this Return & Refund Policy.

We thank you for supporting authentic, high-quality products rooted in Greek tradition and delivered with love in the UAE.

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📞 Contact Us

For any further questions or assistance:

📧 oleumcreteuae@gmail.com
📞 +971 50 790 6930
🌍 www.oleumcreteuae.myshopify.com